Frequently Asked Questions
Most frequent questions and answers
How often should I have my carpets professionally cleaned?
Most carpet manufacturers recommend professional deep cleaning every 12-18 months. However, if you have pets, children, or heavy foot traffic, you may need more frequent cleanings (every 6-12 months) to maintain a healthy and clean home.
How long will it take for my carpets to dry?
Thanks to our powerful extraction equipment, your carpets will typically dry within 4-6 hours. We recommend keeping the room well-ventilated by opening windows or using fans to speed up the drying process.
Are your cleaning products safe for my family and pets?
Absolutely. We use eco-friendly, non-toxic cleaning solutions that are completely safe for your children and pets. Your family’s health and safety are our top priority.
Can you remove all stains?
While we have a very high success rate with stain removal, we cannot guarantee the removal of all stains. Some stains, especially those that have been there for a long time or have been treated with improper cleaning solutions, can be permanent. Our technician will assess any problem stains and discuss the expected results with you before cleaning.
Do I need to move my furniture before you arrive?
We ask that you move any small items, breakables, and valuables from the areas to be cleaned. Our team can typically clean around larger pieces of furniture. If you would like the carpet underneath large items cleaned, please have them moved before our arrival.













